SIGNATURE SOLUTIONS
Smart healthcare at your fingertips.
SIGNATURE SOLUTIONS
Section Title Here
THE PATIENT
To deliver a personalized concierge-level experience,
seamlessly navigating each patient through the
continuum of care and empowering them to take
control over their experience and outcome.
THE PROVIDER
To provide end-to-end solutions that automate
the ecient and ecacious delivery of care,
maximizing utilization of increasingly scarce
resources, to improve the patient care
outcome and experience.
From the Stakeholder Perspective
THE PAYER
To engage with in-network hospitals
and providers that deliver optimal and
ecient care during the hospital stay as
well as throughout the entire continuum
of care.
GOAL
OF OUR
SOLUTION
PERSONALIZED
SOLUTIONS
Admissions
Peri-Operative
Post-Discharge Care
Pre-Operative
Postoperative
PRODUCT
VISION
Awareness Admission Pre-Operative Perioperative Postoperative Post-Discharge
Patient Engagement Platform:
Platform to educate patients, collect PROMs & enable surgeon-to-patient communication, leading to
increased patient adherence and improved patient satisfaction.
Provider Productivity Improvement:
Data-enabled advisory, workow & performance
services to improve OR eciency & costs
Personalized Solutions:
Patient-specific instruments, navigation & pre-op planning
platform to improve surgical eciency and accuracy
Direct-to-Patient Marketing:
Local marketing toolkit
& executional support
Post-Acute Care Management:
Platforms to facilitate care coordination
& report patient monitoring during recovery
PROVIDER
PRODUCTIVITY
Order sets and care plans module to decrease
physician variability and adopt best practices to
improve the predictability of care
Joint navigator training to establish roles in
pre-operative, post-operative and post-discharge
care with focus on care coordination and outcomes
Patient and coach education to improve
transition to post-discharge care
Patient
Optimization
and
Preparation
Discharge
Effectiveness
Joint
Coordinator
Clinical
Outcomes
Improvement
Order
Sets and
Plans of
Care
Patient
and Coach
Education
PERI-OPERATIVE
MODULES
Patient
Experience
CARE
MODULES
GROWTH
MODULES
Optimize
Pre-Operative
Process
Patient
Flow
Metrics
and
Infrastructure
Case
Scheduling
and
Equipment
Disease-
Specific Care
Certification
Building
Volume
BARRIER
EXAMPLES
Operating Room
Support Areas
WHAT ARE THE BARRIERS FOR AN EFFICIENT PROCESS?
BARRIER
EXAMPLES
Scheduling
Estimated times in scheduling system
inaccurate
Last minute changes disrupt flow
Case order inhibits effciency
Parallel rooms not scheduled optimally
Central Sterile
Missing instruments not documented
Pereference cards are incorrect
Some trays must be rapidly processed, but
are not ready
Pre-Operative Area
Variable times when patients are told to
arrive
Last minute tests cause delays
BARRIER EXAMPLES
PROCESS IMPROVEMENT METHOD
BARRIER
EXAMPLES
Patient in to OR
Timely transportation of patient to bed
Lack of standardized processes for preparing
patient
Turnover
Lack of standardized process
Waiting for EVS to arrive
Moving same tray multiple times during room
setup
Lack of agreed definition of room readiness
Multiple discussions to decide who will get
the patient and when
BARRIER EXAMPLES
PROCESS IMPROVEMENT METHOD
H C S
Dynamic
Scheduling
Proactive
Alerts
Real-Time
Tracking
Customizability
Reconfigurability
HEALTHCARE
CONTROL SYSTEMS
Host system interface supplies case and patient data
RTLS tags track patients, staff, and critical
equipment
WorkflowControl™ tracks and manages patients,
rooms, beds, physicians, staff, and equipment
assignments in real-time
REALTIME
TRACKING
REALTIME
TRACKING
Host system interface supplies case and patient data
RTLS tags track patients, staff, and critical
equipment
WorkflowControl™ tracks and manages patients,
rooms, beds, physicians, staff, and equipment
assignments in real-time
PROACTIVE
ALERTING
WorkflowControl™ alerts are issued proactively to
coordinate activities before delays occur
End-users have control over alerts they receive
WorkflowControl™ continuously reschedules
activities and assignments as day unfolds
Coordinates all personnel facility-wide and beyond
THE PROVIDER
DYNAMIC
RESCHEDULING
REPORT THE METRICS
OBSERVE AND RECORD
REVIEW THE RECORDING
AND NOTE THE PROCESSES
AND CREATE WORK STANDARDS
ANALYZE FOR IMPROVEMENT
MANAGE TO STANDARDS
AND HELP TO ENSURE COMPLIANCE
DYNAMIC
RESCHEDULING
PROVIDER
PRODUCTIVITY
Turnover Time
BEFORE MEDIAN AFTER BENCHMARK
41
31
21
18
BEFORE MEDIAN AFTER BENCHMARK
45
70
92
95
First Case On-Time Start
* Accelero Cast Study: 221 bed hospital in the Northeast performing over 900 joint
prelacement cases results acheived from June 2016 to February 2016.
OBSERVE
& RECORD
REVIEW THE
RECORDING & NOTE
THE PROCESSES
ANALYZE FOR
IMPROVEMENT
& CREATE WORK
STANDARDS
MANAGE TO
STANDARDS
& HELP ENSURE
COMPLIANCE
REPORT THE
METRICS
1
2
3
4
5
PROVIDER
PRODUCTIVITY
PROVIDER
PRODUCTIVITY
Order sets and care plans module to decrease
physician variability and adopt best practices to
improve the predictability of care
Joint navigator training to establish roles in
pre-operative, postoperative and post-discharge
care with focus on care coordination and outcomes
Patient and coach education to improve transition
to post-discharge care
Patient
Optimization
and
Preparation
Discharge
Effectiveness
Joint
Coordinator
Clinical
Outcomes
Improvement
Order
Sets and
Plans of
Care
Patient
and Coach
Education
PERI-OPERATIVE
MODULES
Patient
Experience
CARE
MODULES
GROWTH
MODULES
Optimize
Pre-Operative
Process
Patient
Flow
Metrics
and
Infrastructure
Case
Scheduling
and
Equipment
Disease-
Specific Care
Certification
Building
Volume
PATIENT
ENGAGEMENT
A personalized patient engagement platform helps patients and their doctors stay engaged
start to finish.
Patient reminders and instructions for surgery are sent automatically to patients phones
Additional educational information is sent before and after surgery so patients know what
to expect
Built-in survey questions and prompts remind patients to review surgeon on Healthgrades
PROMs collection survey is automatically sent, and aggregated patient data is analyzed
OUTCOMES
COLLECTION
Collected digitally at specific intervals pre- and
postoperatively
PROMS
Operational indicators
PATIENT
MANAGEMENT
PATIENT
MANAGEMENT
Reducing
Post Acute Care
Utilization
Post-Discharge
Care Pathway
Preoperative
Discharge
Planning
Post-Discharge
Patient
Communication
Plan
High-Quality,
Program-Aligned
Post-Acute
Providers
Preoperative
Patient & Coach
Education
Minimize
Risk for Potential
Complications
Pre-operative discharge planning helps to
ensure that more patients are ready and able to recover
at home
Post-discharge care pathways and communication
plans help doctors plan for any bumps in the road
High quality post-acute providers ensure a consis-
tent commitment to the patient throughout their
continuum of care
POST-DISCHARGE
CARE
POST-DISCHARGE
CARE
Monitoring technology captures initial
assessment & baseline to recommend the right
treatment protocol and accurately monitor progress
Remote rehab communication between the PT and
the patient provides dedicated therapy guidance while
at home
Monitoring technology records the patient move-
ments so that the PT can ensure exercises are done
right and recovery goes as well as possible
Integration with EMR allows clinicians to track
outcomes of patients or whole populations over time
PATIENT
MANAGEMENT
POST-DISCHARGE
CARE
We partner with you to provide marketing support that will engage potential
patients and encourage overall growth of your healthcare facility.
Zimmer Biomet personalized care brand campaign stimulates broader patient demand and
awareness for personalized treatment options
Find-a-Doc tool directs patients to participating Zimmer Biomet Signature Solutions
healthcare facilities
Local hospital marketing activities to educate patients on Zimmer biomet Signature Solu-
tions™ products and services at participating hospitals
PERSONALIZED
SOLUTIONS
By pairing the right implant with a personalized fit, you get a
truly tailored experience
Templating allows the surgeon to determine implant size in
advance; this is designed toresult in fewer implants and
instruments, with a goal to increase operating room eciencies
Personalized positioning guides streamline total knee replacement
surgery & reduce instrumentation by ensuring reproducible guide
fixation
iASSIST® alignment technology helps the surgeon align implants
to each patients unique anatomy without pre-operative imaging
Compare &
Benchmark
Data
Interview
Stakeholders
On-Site
Observations
Report &
Recommendations
4 DAY SITE VISIT
PROVIDER
PRODUCTIVITY
Expertise to find opportunity across continuum of care - from pre-op to discharge